News Category: technology

Cybersecurity Awareness Month reminds us to make information security a priority

Decorative Cyber secuity icon
Oct. 14, 2021

October is National Cybersecurity Awareness Month—the perfect reminder to be vigilant in protecting your personal data as well as university data. UT’s Information Security Office (ISO) provides information and tips that members of the campus community can refer to all year.

ID Center provides online services in wake of COVID-19 pandemic

UT ID Card
Aug. 3, 2021

When the COVID-19 pandemic shifted the campus to online learning, the ID Center had to find ways to move in-person processes online quickly.

ITS Collaborates with Dell Medical School on Digital wallet concept

Digital wallet graphic
July 16, 2021

ITS and the Dell Medical School partnered together to implement a “Digital Identity Wallet” concept that would allow medical patients to choose how they share their personal information through a mobile device.

New uses for DocuSign at UT expanding in support of hybrid work

Docusign icon
July 9, 2021

Sheilagh O’Hare, Records and Information Management Services (RIMS) senior business analyst, has seen use cases for DocuSign increase steadily since the document management service was launched at the university in 2017. DocuSign enables a workflow that is entirely digital, including signatures. RIMS and ITS Applications support the service.

FAS units team up to make HRSS requests easier

HRSS portal icon
June 25, 2021

It is now easier than ever before to request services from FAS Human Resources Support Services (HRSS) thanks to the service portal developed in collaboration with Technology Resources (TRecs) and Information Technology Services (ITS) Campus Solutions. Development began in fall 2020, and the portal was launched on May 26, 2021, according to HRSS Director Angie Schoolar.

FAS Communications offers best practices in social media

Social Media Guide
May 7, 2021

Is social media an effective communication tool for your unit? Do you know why having a strategy behind using that tool is important? FAS Communications created a Social Media Tips and Best Practices Guide for FAS employees who want to create a unit-specific social media account or for those who already own one.

IQ organizationally joining ITS

Stewardship FAS value graphic
April 9, 2021

Dear FAS colleagues,

As part of our ongoing efforts to further operationalize the FAS core values of stewardship, teamwork and service, I am writing to share that Information Quest (IQ) is organizationally joining Information Technology Services (ITS) effective today. Director David Pavkovic will report to Assistant Vice President Trice Humpert.

High-speed network project modernizes 30-year-old infrastructure to support PRC research mission

Primary Network Access Point at PRC, after the rebuilding project.
Oct. 30, 2020

Over a two-year period, a team from multiple Financial and Administrative Services (FAS) departments collaborated to ensure the J. J. Pickle Research Campus (PRC) would have a reliable high-speed network, which is vital to the university’s research mission. Much of the work involved rebuilding the primary Network Access Point (NAP) for the campus. The NAP consists of the network equipment and fiber connecting buildings at PRC and connecting PRC with the main campus. It also connects PRC to the Internet.

‘Trust and Accept’ new Wi-Fi certificate starting July 14

UTexas Wifi graphic
July 7, 2020

The university maintains several Wi-Fi networks for different purposes. The main utexas Wi-Fi network is the network all employees and students should use for university business while on university property. On July 14, employees and students will be required to ‘Trust and Accept’ a new certificate on any device that needs to access the utexas Wi-Fi channel.

ITS reaches students through DUO how-to video

DUO multi-factor authentication app logo
June 29, 2020

In light of the COVID-19 pandemic, Information Technology Services (ITS) implemented a plan to roll out DUO for multi-factor authentication to increase security. Their innovative approach featured a short video that has garnered more than 9,000 views since it’s launch, demonstrating that a little bit of video can go a long way in communicating complex topics.