News Category: service

FAS team members honored by university for excellence in communications

UT Communications Trophies
Dec. 18, 2020

University Communications held its second annual University Excellence in Communications Awards on Dec. 4 to celebrate storytellers and expert communicators across campus. Although the ceremony had to be held online due to the pandemic, the awards once again provided an opportunity to showcase the hard work, dedication and creative ways UT’s communicators were able to maintain the university’s reputation and brand during a time of crisis.

2020 Year in Review

2020 Year in Review graphic
Dec. 9, 2020


Dear FAS Colleagues,

The wind-down of the fall semester is a natural time for us to celebrate all that we have accomplished in 2020. Reflecting on this remarkable year, much of which has been spent during an unprecedented pandemic, I am struck once again by your dedicated support of the academic and research mission of our university. We have met – and overcome – many challenges by applying our core values of diversity, innovation, integrity, service, stewardship and teamwork on a daily basis, whether working on campus or remotely.

En Español

Victims Advocate Network implements best practices for crisis intervention services during pandemic

Marica Kelley, VAN Program Coordinator (Left) and Danica Morgan, VAN Caseworker (Right)
Nov. 30, 2020

The University of Texas at Austin Police Department (UTPD) Victims Advocate Network (VAN), provides immediate crisis intervention services at the scenes of crimes or distressing events. Despite changes to operations during the pandemic, the team of VAN employees and volunteers continued providing care to UT community members and beyond, according to Noelle Newton, Director of Campus Safety Communications.

Honor veterans on Nov. 11 and throughout the year

FAS Diversity Core Value Icon
Nov. 10, 2020

Veterans Day, Nov. 11, celebrates the service of all U.S. military veterans in war or peace. It coincides with Armistice Day and Remembrance Day, which are celebrated in other countries to mark the anniversary of the end of World War I.

High-speed network project modernizes 30-year-old infrastructure to support PRC research mission

Primary Network Access Point at PRC, after the rebuilding project.
Oct. 30, 2020

Over a two-year period, a team from multiple Financial and Administrative Services (FAS) departments collaborated to ensure the J. J. Pickle Research Campus (PRC) would have a reliable high-speed network, which is vital to the university’s research mission. Much of the work involved rebuilding the primary Network Access Point (NAP) for the campus. The NAP consists of the network equipment and fiber connecting buildings at PRC and connecting PRC with the main campus. It also connects PRC to the Internet.

Concern for others drove mobile food pantry event hosted by PTS

Mobile Food Pantry volunteers prepare to distribute food for UT employees and students, provided by the Central Texas Food Bank.
Oct. 14, 2020

For Blanca Gamez, an associate director in Parking and Transportation Services (PTS), her UT roots run deep. She came to the university as a student in 2000, started working for PTS in 2001 as a student employee, and became a full-time PTS employee in 2007. After hearing from UT employees who were experiencing food-related concern or hardship as a result of the pandemic, Gamez decided to take action.

ID Center meets the challenge of providing 6,000 ID cards in-person on a shorter timeline

FAS Core Value Innovation Graphic
Sept. 21, 2020

Traditionally, the ID Center would create and distribute between 7,000 and 8,000 university ID cards for freshman orientation, in-person, over seven weeks.

This year, with New Student Services’ shift to virtual orientation sessions due to the pandemic, the ID Center had to rethink their strategy for delivering ID cards to the approximately 6,000 incoming students expected to arrive on campus within days of classes starting on Aug. 26.

Occupational Health Program aims to keep staff safe, slow spread of COVID-19

Call OHP graphic
Aug. 11, 2020

The Occupational Health Program (OHP) is one of three programs under the Human Resources HealthPoint umbrella with a small team known for its health risk assessments, screenings and vaccinations, treatment and management of work-related injuries and illnesses, and fitness for duty consultations. In recent months, however, OHP’s focus has shifted to addressing the COVID-19 (coronavirus) pandemic.

Facilities Services applies teamwork and integrity to serving campus

Darren Hale interview screenshot
Aug. 7, 2020

In this video interview with Financial and Administrative Services Media Manager Veronica Trevino, Facilities Services Director Darren Hale talks about how his team of nearly 800 staff have demonstrated service, teamwork and integrity as they have operated and maintained the physical environment of UT Austin during the pandemic and in preparation for the fall semester.

UTPD awarded Accreditation with Excellence

CALEA logo
Aug. 6, 2020

Assistant Vice President for Campus Security and Chief of Police David Carter recently announced the University of Texas at Austin Police Department (UTPD) was awarded Accreditation with Excellence on July 30 by the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA®). This is the second time UTPD has achieved Accreditation with Excellence, the highest honor the department can receive.