News Category: service

Dear FAS colleagues,

En Español

As we approach the end of 2021, I want to thank all of you for your outstanding work keeping our university operating smoothly in the face of challenges while also advancing the university’s mission by embracing innovation and teamwork.  

The university’s Employee Assistance Program (EAP) counselors have created a resource guide to help staff and faculty with handling typical stressors of the holiday season, while acknowledging that many of us are also dealing with uncertainties of the COVID-19 pandemic.

Great strides have been made in recent years to recognize more formally the history of the Americas prior to European colonization. In 2020, UT Austin’s Native American and Indigenous Studies program released a Land Acknowledgement for use across the university to demonstrate respect for the historic and current presence of Indigenous Peoples in the Greater Austin area and statewide.

A small team of five staff in Bursar (Cashier) Services is responsible for providing customer service to students, faculty, staff and parents, including receiving fees, disbursing funds and accepting deposits, as well as administrative reconciling. University Bursar Allen Moreno explained that customer service includes helping students navigate campus, answering their questions when possible and cashiering.